Building trust with a virtual team is important, but can be challenging. Jaclyn Kostner thought of 6 great ways to help build trust: Availability, Competence, Consistency, Fairness, Openness, and Promise Fulfillment. She goes into detail about how each can be fulfilled. The most important is definitely openness. Just because you don't meet with a co-worker face to face doesn't give you a reason to hide what you are thinking. Openness is the key to every success. It can most definitely be challenging learning to share with someone you may have never seen, but sharing your feelings, ideas, and thoughts shows others that you trust them.
Remember when your mom told you 'honesty is the best policy'? Well, that is true in the business world. Honesty, especially when working on a business project, will help the project succeed because all the participants trust that they have all worked as hard as they can to create the best product they can.
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Social Gaming is Taking Over
13 years ago
Building trust in online teams is definitely challenging. We take for granted how much you can learn about a situation through facial expressions and tone of voice. Online teams also often lack or do not spend enough time to build trust.
ReplyDeleteI definitely agree that openness is very important. You must be willing to share your emotions instead of wearing them on your face.
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